Support

Help & Opt-Out

Everything you need to manage your My ADHD Assistant messages. All controls work by texting a keywords.

Text commands

STOP

Stop all messages

Immediately unsubscribes you. One confirmation message is sent, then nothing further.

START

Resume messages

Re-subscribes you after opting out. You'll receive a confirmation when reactivated.

HELP

Get help via text

Receive a short reply with contact info and available commands.

Opting out

To stop all messages immediately

Text STOP to your My ADHD Assistant number. You will receive one final confirmation message. No further messages will be sent to your number unless you re-subscribe by texting START.

This opt-out is permanent until you choose to re-subscribe. We will honor all opt-out requests within one message cycle.

Resuming after opt-out

To start receiving messages again

Text START to your My ADHD Assistant number. You'll receive a confirmation when your subscription is reactivated.

Message frequency & rates

Message frequency varies based on your subscription level, amount of usage and any reminders or check-ins you have configured. You control the pace — the assistant responds to your messages and sends nudges only as configured.

Standard message and data rates may apply depending on your mobile carrier plan. My ADHD Assistant does not charge separately for SMS delivery.


Contact support

If text commands don't resolve your issue, or if you have questions about your account or data, please contact us directly:

Email: support@myadhdassistant.com
We aim to respond within one business day.

To request deletion of your personal data, email us with the subject line "Data Deletion Request" and include the phone number associated with your account.